Shopify item search or check out issues

Shopify item search or check out issues

This is a developing list of issues that users may encounter while using Shopify POS:

1. Searching item on POS by its Aravenda number, example "P1387", and item does not show up for check out

Notes
Answer: Best method for an exact search on Shopify is through bar code scanning. When you use title and description, Shopify only conducts a partial search and the item might not come up. Using the item number will more lilely result to a negative search. 

This method is based on Shopify settings.


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