The issue happens with Chrome Browsers where the Print Preview on the browser won't launch, and it seems to be more prevalent on Macs.
To enable the Chrome print preview, follow the steps below:
1. Make sure to quit out of Google Chrome. To do this, right click on the Google Chrome icon, and click Quit.
To do this on a Mac laptop, hit the "Control" button on your keyboard and click the mousepad.
2. Launch Terminal on your Mac.
This can be found by clicking the Finder icon on the bottom of your screen
Then select Applications
-> Utilities
-> Launch Terminal (just double click to launch)
3. Copy and paste or type in the following:
defaults write com.google.Chrome DisablePrintPreview -bool false
Then click "Enter"
4. Click out of Terminal and open Google Chrome.
5. Click Command+P or go to File -> Print.
6. Check the default printer option from OS X now in use with the Google Chrome browser app.