Updating Consignor Email from Aravenda

Updating Consignor Email from Aravenda


When updating the consignor's email from Aravenda, first update the email from consignor profile information.

Follow the steps bellow, if you are receiving an error, saying that a customer already existed with the same email.

First, go to your Shopify admin > Customers > Search by name, email or phone number.

Open the customer that is not synced with Aravenda. See image for reference:



Click "edit contact information" remove the email from the account that is not synced with Aravenda and include a "DO NOT USE" as last name.





You are now able to update the consignor's email from Aravenda.

NOTE: From Aravenda, the account information username will not be changed, as this is also the consignor ID, but the login email is now updated.

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