Account Balance: When and How to Use Store Credit - How to Add or Subtract Money From a Consignor's Account

There are times when store owner's need to add or subtract an amount from a consignor's account.

For example, you have a sale and your agreement does not include discounting their merchandise, so you want to credit them for the amount they lost. Or perhaps, you charge your consignor rent, and the consignor finishes the month with a negative balance which they elect to pay you in cash for (in which case you would want to balance out their account). 

To add or subtract money from a consignor's account, follow the steps below. 

1. In the Consignors' tab under Account Summary, click Adjust Credit.

2. A. Enter the amount. 

         Note: To enter a negative amount, include the minus '-' sign before the value. To enter a positive amount, simply enter the desired amount. 

   B. Enter any necessary notes to explain why you are adding or subtracting money from the consignor's account. 

   C. Click Submit. 

 

You will now see the amount reflective in the consignor's dashboard. 

You can view details of the Store Credit including amount and any note that you added by clicking Transactions in the Consignor's profile.

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