How to log and monitor a support ticket

In your Aravenda dashboard, go to the left-side panel and at the bottom you will see the "SUPPORT" tab.

After clicking "Support", it will lead you to the Aravenda Help Center with access to the Knowledge Base - Browse through our collection of articles, user guides and FAQs and Tickets - View your previous tickets; know their statuses and solutions. 

For new tickets, click the link for submission of tickets then fill in the information.  

To see previous tickets, you will need to create a support desk log in by signing up as a new user. Note: you can use the same email address and password as your Aravenda log in, however sign up is required because the ticketing system log in is separate from your Aravenda portal.

Here is the direct link to the Aravenda Help Center: https://help.aravenda.com/portal/en/home

 Alternative method:

You can also email support@aravenda.com and that email will log a ticket.

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